If you are Research in Motion (RIM) or Microsoft then the results of this New Media Consortium (NMC) poll will not be very pleasing. It is obvious that RIM has lost its market and mind-share when it comes to Smartphones. RIM is well on its way of becoming a classic case of how a market leader was not able to embrace disruptive innovations.
The NMC survey also reveals that the number of apps, web browsing experience and quality of display are the three most important factors that informed this choice. Looks like the one with the most apps wins.